Your blocks for building
strong communities!
Salesforce Community Cloud allows organizations to build communities to meet all your social networking requirements to connect and collaborate with customers, employees, partners, and even branches and retail locations.
A Customer Community can help customers interact with assist each other for assistance, build deeper customer relationships, provide feedback and share their enthusiasm for your brand and products. A Partner Community can help to connect resellers, distributors, and partners which can lead to an increase in sales and retention. An Employee Community can foster an engaged and motivated workforce, enhancing productivity.
Community Cloud Consulting
It is essential for each organization to reach out to its key stakeholders for information dissemination and customer engagement, but it is equally or perhaps even more important to understand how their messaging, policies, customer-speak and competition is impacting them. Social media platforms are powerful and if leveraged well, can offer key insights, ideas, product/solution feedback or even act as a lobby/pressure group enabling favorable social/policy changes. Salesforce Community Cloud helps you realize the real potential of stakeholder communities. Our experience with Community Cloud has shown that well-planned and executed community initiatives not just enhance the brand equity but convert stakeholders into brand ambassadors – highly motivated groups/individuals who believe in the organization’s vision, mission and objectives.
Strong Community outreach
PROVIDE CUSTOMIZED MESSAGING TO CUSTOMERS AND COMMUNITIES WHILE MONITORING THE PULSE OF YOUR BRAND'S IMAGE.
EXPERIENCE + EXPERTISE
The Conam implementation team is highly customer oriented. Our rich and diverse experience enables us to deliver a platform that enhances inter-linkages amongst functions, as well as with various stakeholders. We ensure that the transition to the new system is seamless and the disruption is minimal, if any.
A great implementation begins with good planning. Our team deeply understands stakeholder needs, existing processes and tool sets, and designs a system ensuring that requirements and sensitivities of all functions and groups are addressed. We ensure that we integrate with existing tools and design systems geared for maximum reach and impact.
Conam will implement a truly connected Community Cloud platform that is mobile friendly and seamlessly integrates functions and provides personalized messaging based on insights gathered. We will provide the tools to create powerful brand initiatives such as Community Builder backed by community templates, community mapping and visual designer.
An Conam solution will convert all stakeholders into brand ambassadors. The result will be well motivated employees, satisfied customers, positively engaged communities thereby resulting in happy and satisfied investors and partners.